At MC Glass Bottles, we aim to deliver our premium, reusable and eco-friendly 500 ml glass water bottles safely and on time. Every bottle is carefully inspected and securely packed to reduce the risk of damage during transit.
1. Shipping Coverage
We deliver to serviceable locations across India through trusted courier and logistics partners.
Delivery availability may vary depending on the customer’s postal code and the courier partner’s service coverage.
2. Order Processing and Dispatch
- Standard orders are generally processed and dispatched within 2–4 business days after successful payment confirmation.
- Bulk orders may require additional processing time depending on the bottle model, quantity and packaging requirements.
- Orders placed on weekends or public holidays will usually be processed on the next working day.
If a significant delay is expected, our team may contact you through the phone number or email address provided with the order.
3. Estimated Delivery Time
Estimated delivery timelines after dispatch are:
- Metro cities: Approximately 3–6 business days
- Other locations: Approximately 5–9 business days
- Remote locations: Delivery may require additional time
These timelines are estimates and not guaranteed delivery dates.
Delivery may be delayed due to courier operations, weather conditions, public holidays, festivals, regional restrictions, transportation disruptions or other circumstances beyond our control.
4. Shipping Charges
- Shipping charges, where applicable, will be displayed during checkout or communicated before order confirmation.
- Bulk-order delivery charges may depend on the shipment’s weight, volume, destination and required packaging.
- Free-shipping offers may apply only to selected products, order values or promotional periods.
Any applicable shipping charges will be confirmed before payment.
5. Order Tracking
Once an order has been dispatched, available tracking details may be shared through email, SMS, WhatsApp or telephone.
Customers can use the tracking number on the courier partner’s website to monitor the shipment until delivery.
Tracking information may take several hours to become active after dispatch.
6. Safe Packaging
Because glass bottles are fragile, we use suitable protective packaging to help prevent breakage during transportation.
Customers should inspect the package at delivery. If the outer packaging is visibly or severely damaged, customers may refuse delivery where refusal is permitted.
Please retain the original box, protective materials and shipping label until you confirm that every product has arrived safely.
7. Damaged, Broken or Missing Products
If a bottle arrives damaged or broken, the incorrect product is delivered, or an item is missing:
- Contact us within 48 hours of delivery.
- Provide your order number and registered contact details.
- Share clear photographs of the product, outer package and shipping label.
- Provide a clear, continuous unboxing video showing the sealed package and complete unboxing process.
Eligible claims will be reviewed according to our Refund and Return Policy. Claims without sufficient evidence may not be accepted.
8. Incorrect or Incomplete Delivery Information
Customers are responsible for providing a complete and accurate:
- Recipient name
- Delivery address
- Postal code
- Phone number
- Alternative contact details, where required
MC Glass Bottles is not responsible for delivery failure or delays caused by incorrect, incomplete or outdated information.
Additional delivery charges may apply if an order must be shipped again due to incorrect customer information.
9. Delivery Attempts and Undelivered Orders
Courier partners may attempt delivery more than once, depending on their policies.
If an order is returned because the customer was unavailable, refused the package or provided incorrect information, additional shipping charges may apply for redispatch.
Refund eligibility for returned-to-origin orders will be determined after deducting applicable shipping and handling charges.
10. Bulk Orders
Dispatch and delivery timelines for bulk orders will be confirmed separately based on:
- Required bottle model
- Order quantity
- Packaging requirements
- Delivery destination
- Courier or transportation availability
Bulk orders may be shipped in multiple packages or separate consignments where necessary.
11. Contact for Shipping Support
For shipping updates, delivery concerns or damaged-package assistance, contact:
MC Glass Bottles
Phone: +91 82472 82739
Address: India