At MC Glass Bottles, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the information you provide when visiting our website, contacting us or purchasing our eco-friendly 500 ml glass water bottles.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Personal information: Name, email address and phone number.
- Delivery information: Billing address, shipping address and postal code.
- Order information: Selected bottle model, quantity, order history and payment confirmation.
- Communication information: Messages or enquiries submitted through our website, email, telephone or social media.
- Technical information: IP address, browser type, device information, website activity and cookie data.
- Transaction information: Payment status and transaction reference details provided by our payment partner.
We do not directly store complete debit card, credit card, UPI PIN or banking credentials.
2. How We Use Your Information
We may use your information to:
- Process, confirm and deliver your orders
- Provide invoices, tracking details and order updates
- Respond to enquiries and provide customer support
- Verify payments and prevent fraudulent transactions
- Manage returns, replacements and refund requests
- Improve our products, services and website experience
- Maintain business, accounting and legal records
- Send promotional information when you have provided consent
We do not sell, rent or trade your personal information for commercial gain.
3. Payments and Data Security
Online payments may be processed through authorised third-party payment gateways. Payment information is handled according to the payment provider’s privacy and security practices.
We use reasonable administrative and technical measures to protect personal information from unauthorised access, loss, alteration, disclosure or misuse. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
4. Cookies
Our website may use cookies and similar technologies to:
- Remember customer preferences
- Maintain shopping-cart functionality
- Understand website traffic and usage
- Improve website performance
- Support essential website features
You can control or disable cookies through your browser settings. Some website functions may not work correctly if cookies are disabled.
5. Sharing Your Information
We may share necessary information with trusted service providers, including:
- Payment-gateway providers
- Courier and logistics companies
- Website-hosting providers
- Analytics and technical-support providers
- Accounting or professional service providers
We may also disclose information when required by law, regulation, court order or government authority.
Service providers receive only the information necessary to perform their respective services.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete orders and provide customer support
- Maintain transaction and accounting records
- Resolve disputes
- Prevent fraud
- Meet applicable legal and regulatory requirements
Information that is no longer required may be securely deleted or anonymised.
7. Your Choices and Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of eligible personal information
- Withdraw previously provided consent
- Stop receiving promotional communications
Certain information may need to be retained for order records, taxation, fraud prevention or other legal requirements.
To submit a request, contact us using the details provided below.
8. Third-Party Links
Our website may contain links to external websites or social-media platforms, including Instagram.
MC Glass Bottles is not responsible for the content, security or privacy practices of third-party websites. Customers should review the applicable privacy policies before providing information through those services.
9. Children’s Privacy
Our website and products are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
10. Updates to This Privacy Policy
MC Glass Bottles may update this Privacy Policy when necessary. Revised terms will be published on this page with an updated effective date.
We encourage customers to review this page periodically to understand how their information is handled.
11. Contact Us
For questions, concerns or requests concerning your personal information, contact:
MC Glass Bottles
Phone: +91 82472 82739